Craft a Life you Love
Frequently Asked Questions
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Yes! We offer discount codes when new products launch. Be sure you’re subscribed to our FIRSTLOOK newsletter and follow us on Instagram to stay in the loop.
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Orders typically ship within 3–5 business days.
You’ll receive a shipping confirmation email with tracking once your order is on its way.
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Yes! Please reach out to hello@projectquartz.org for a quote.
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USPS and other carriers sometimes mark packages as ‘delivered’ prematurely.
Wait 24 hours to see if your package arrives later in the day.
If you still don’t have it after 24 hours, please reach out to us at hello@projectquartz.org and we’ll be happy to help.
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Because PROJECT QUARTZ products are thoughtfully produced in small batches, we’re unable to accept returns.
That said — if your order arrives damaged or defective, please reach out within 7 days of delivery, and we’ll take care of it.
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As a small business focused on quality, we currently order products in small batches. If it says sold out, it is for now.
You can sign up to be notified if/when products come back in stock. We’ll also communicate any pre-orders / restocks on Instagram.