Zoom or Room?
Think about the types of interactions you have on a regular basis, and consider the modality you normally use (e.g., instant message, email, phone call, Zoom, in person).
Write down at least 3 of these combinations in your Project Quartz journal.
For each type of interaction, reflect on whether this is the optimal modality, or whether another modality might actually be more effective.
If you think something else might be better:
If possible, change the modality, and record the outcome in your Project Quartz journal.
If you don’t have the power to change the modality yourself, consider floating the idea by the person who does.
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Bonus: Looking forward, consider the optimal modality for each new interaction you are going to have.